Vision Capital clients remain our top priority as the COVID-19 landscape evolves. The Vision Capital team is committed to operating at full capacity by focusing on these primary strategies:
- Increasing employee awareness of, and practicing, healthy habits
- Implementing our business continuity plan
- Interpreting the latest data available and acting when prudent
- Increasing client communication and listening to YOU
Together, as we all navigate this unprecedented challenge, we want you, our clients, to know that we are still working hard on your behalf and we are here for you. We have increased our focus on several strategies over the past weeks to ensure our employees remain healthy along with your financial health!
To address employee health, Vision Capital is following the guidance provided by the health experts at the CDC as well as implementing additional measures. We are promoting employee well-being by educating all employees on the recommended ways to stay healthy. We’ve increased hand washing/sanitizing and increased our rate of disinfecting, including work surfaces and other high-touch areas. We have implemented a “door-open” policy to allow clients, vendors and employees to enter and exit our business, and offices, without the need to touch a door handle. We are distancing ourselves in the workplace, including holding meetings in common areas, not being seated next to others in enclosed rooms. A healthy staff will help us continue to operate at full capacity.
Our business continuity plan is tested on regular basis and allows our staff to operate under many different scenarios, several of which are more challenging environments than what we find ourselves experiencing today. If an employee feels ill and is forced to work remotely from home, or if directives are given by a governing municipality for all employees to work remotely, we have the systems in place and will be capable of continuing to operate at full capacity.
With real-time access to market data and news, we are staying up to the minute and acting accordingly. As there are shifts in the markets and/or our thinking, we may modify your portfolio accordingly to take advantage of opportunities that are presented. While times like this can understandably cause concern, it’s the opportunities that are presented that raise our levels of optimism.
Due to market volatility our clients have noticed an increase in communication. We understand your concerns and in times like this we feel it’s very important to keep you informed. In addition to increased communication with you, we are also requesting that you adapt your communicate style with us. For the foreseeable future we are changing our meeting formats. Instead of in-person meetings, if you have the capability to access the internet, we are offering web-based meetings via GoToMeeting. For those who do not have this ability or prefer a phone call, we can schedule a conference call. If an in-person meeting is required, please make sure to communicate with us in advance of your arrival.
As a core value, Vision Capital believes in listening to clients. We are adamant about understanding your vision and knowing that no detail is too small. In times like this, we are just as adamant about understanding how you are feeling and we want to re-emphasize that no detail is too small. No question is too small. No concern is too small. Feel free to contact us with any question or concern.
We are your partners in this journey and if you are in need of any assistance…financially, emotionally, or in any other way…please contact us. You are our clients. We are in this with you. Always remember, we are only an email or phone call away.
You can click on any link below to contact a specific Vision Capital team member and as always, we can be reached at 503-221-5656.